The therapists and staff at Capital Area PT have been thinking about our all patients over the past few months. We are extremely grateful that you trust us with your care, and we hope this email finds you safe and well. At this time the clinic is ramping back up to full staff in all three clinic locations (Malta, Queensbuy, and Latham). We have always prioritized the safety of our patients, and even more now during this time as we are practicing and enforcing best safety protocols in the midst of COVID-19. We want to know we are here for you if your need for better movement or less pain is still there.
As you know, safety recommendations — including those for our patients and staff — can and will likely change in accordance to the CDC and our state recommendations. You can count on us to keep up-to-date with the latest recommendations by the state and federal government. We want you to feel safe and welcomed when continuing your care in our clinic.
What to expect from us
Rest assured that we have made the following changes to help serve you better:
- decreased patient count in the clinic at a given time
- early morning, evening and Saturday hours, to further help spread patients apart
- all staff and patients are required to wear a mask upon entering the building
- increased our sanitation procedures for shared equipment
- patients have the option to be treated in a private room
- increased hand washing/sanitizing stations
If you are uncomfortable with coming into the clinic, you can also continue to support our business in various ways. In addition to following us on social media or checking us out on Google, tell a friend or family member about us. We also participate with telehealth (e-visits), just ask your therapist! We’re all in this together, learning together, and adapting together.
If you have specific questions not addressed here or on our website, reach out to us. We’re always available to answer your questions and respond to any concerns. We’re working diligently to adapt to new circumstances while planning for the future. Our patients have always been the heart of our company. We’re grateful to you, your ongoing support and trust.
The staff of Capital Area Physical Therapy and Wellness